What is ActivInspire?
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    • #840
      Paul HullingerPaul Hullinger

      looks like snow. The word Promethean is displayed behind the image, looks similar to CRT burn in. The “snow” is white on the blue Windows login screen. Black specks appear on a white display. I’ve tried blowing dust out using compressed air and tried a different bulb with no improvement.

    • #5335

      Hi Paul,

      Thanks for contacting us.

      We would like to investigate the issue you for you, can you please go to http://www.PrometheanKB.com and click the contact us link.

      Please fill out the form and enter case reference number is – 572756. We will need an image of the issue and the serial number of the projector to look into the issue for you.

      We look forward to hearing from you.


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