I’m having an issue with a Titanium ActivPanel – essentially it boots up but then freezes and is unresponsive to touch on the home screen. I can’t check the firmware or run updates because it’s completely unresponsive and remains frozen. In the past when I’ve had this issue I’ve had the option to flash the firmware and have gotten it working again.
Is this something I can do again? Can instructions and downloads be sent to me?