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    • #33217
      Shane HannonShane Hannon
      Participant

      Hi there,

      I’m new to the forum here & looking for some advise.

      I have a large number of ActivInspire flipcharts saved on my current laptop. Having upgraded to the ActivPanel Titanium in my class recently I will require a newer model laptop & have begun transferring files across to the new laptop.

      However the problem I am encountering is that I cannot seem to transfer the ActivInspire flipcharts from the older laptop across to the newer laptop. I have been using a personal ActivInspire account.

      If anyone can offer any solutions I would be very grateful.

      Thanks!

    • #33219

      Hello Shane,

      Thank you for your post on our Support Community.

      Could you please confirm what happens when you try to transfer your ActivInspire flipcharts from one computer to another?

      We recommend you copy the flipcharts into a pen drive or external hard drive and then save them on the new computer. Once the flipcharts have been saved onto the new computer, you will be able to open them with ActivInspire.

      Should you have any more issues, please confirm the computers’ operating system and the version of ActivInspire you are using.

      We look forward to hearing from you.

      Kind regards,

      Arianna

      Promethean Technical Support

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