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    • #32154
      David ConnorDavid Connor
      Participant

      Translucency property of shape object changing itself from 89 to maximum of 255 when moving on from page.

      please help!

      Using 2.19.69200

      macOS Big Sur

    • #32163

      Hello David,

      Thank you for contacting Promethean Technical Support.

      We do not support ActivInspire version 2.19 on macOS Big Sur, but we do support Big Sur with the latest version of the software 2.21. Version 2.21 was recently released and you can download it from our Support Portal: https://support.prometheanworld.com/update

      Should you experience issues with ActivInspire 2.21 on Big Sur, please provide more details, so that we can try to reproduce the issue and assist you further.

      Thank you for your cooperation.

      Kind regards,

      Arianna

      Promethean Technical Support

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