- This topic has 14 replies, 6 voices, and was last updated 3 years, 9 months ago by Anonymous.
July 29, 2015 at 6:30 am #713Susan JacobsenParticipant
I get this errormessage every time I want to use the math equation: Missing expected folder or files C:/program files(x86)/Activ Software/Inspire/Java
How do I get files into the Java-folder?
July 29, 2015 at 8:17 am #4987AnonymousInactive
Hi Susan, Do you have Java installed on your system at the moment? If you don’t then please download and install the latest version. If you do have it installed please can you ensure it is fully up to date.
Please let us know if this corrects your issue.
(Support Case: 560449)
July 29, 2015 at 8:25 am #4988AnonymousInactive
I have Java installed and it is the latest version (14. july 2015) but there is nothing in the java-folder (in the Inspire-folder).
Can I copy this folder (C:Program Files (x86)Java) into this folder C:/program files(x86)/Active Software/Inspire/Java ?
July 29, 2015 at 12:29 pm #4989AnonymousInactive
Thanks for your patience, I have sent an email to your registered email address and I have attached the contents of my Inspire Java folder, if these make it through on the email, you should be able to put these in the folder on your computer. The path is C:Program Files (x86)Activ SoftwareInspirejava
Please let us know if this corrects the issue!
July 29, 2015 at 1:27 pm #4990AnonymousInactive
Could you send the email again please.
I haven’t received anything
August 31, 2015 at 3:52 pm #4991AnonymousInactive
I’ve got the same problem with the equation editor, too. Everytime I want to start/ use it, I’m getting an error that Java isn’t installed.
I have installed the latest version of Java and ActivInspire.
May You help?
August 31, 2015 at 7:23 pm #4992AnonymousInactive
Jarrad send me a zipped archive. I expanded it to the Java folder. After that the equation editor works very well.
August 31, 2015 at 7:25 pm #4993AnonymousInactive
May you send this to me, too?
September 2, 2015 at 6:53 am #4994AnonymousInactive
Try this link and install the file into this folder C:Program Files (x86)Activ SoftwareInspirejava
I hope it works out for you.
September 2, 2015 at 7:07 am #4995AnonymousInactive
Thanks for the link. Unfortunatelly it’s not working with this folder. I had the same files in the java-folder already. I hope I can fix the problem anyway. I need it more my master thesis :/
Thank your for your help!
September 2, 2015 at 7:12 am #4996AnonymousInactive
Maybe you should try to contact them directly?
Best of luck 🙂
September 2, 2015 at 7:18 am #4997AnonymousInactive
Yes, I will write them a message.
September 2, 2015 at 8:04 am #4998AnonymousInactive
I detect the reason for the error: I worked with Java 64-bit. Since I installed the 32-bit Version, too, it’s working.
Thanks for your patience & help, Susan!
December 1, 2017 at 8:16 pm #4999AnonymousInactive
I get this error message everytime i want to use the maths equation:
“Failed to load the Java run town environment, please install the latest Java runtown environment to it’s default location “
I have installed the latest (java) version yet I still get this message.
How do I fix this?
January 6, 2018 at 5:51 am #5000AnonymousInactive
i get an error message on active inspire when i use equations
i have installed java latest version
how can i fix it?
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