Software Solutions
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    • #853
      Kevin FergusonKevin Ferguson
      Participant

      I have a teacher who has many wma sound files linked in her flipcharts, and she says they were opening fine last year, but this year she gets an ‘unable open file’ when clicking on them.  I’ve checked the file path and it is correct!  She’s kept the files in the same location, so it’s odd they’re not opening – any way to fix this without having to relink all of them?  She has a ton and it would be quite time consuming.

    • #5377
      Anonymous
      Inactive

      Hi Kevin,

      Thank you for your post.

      Please can you confirm details below:

      1 – what is the operating system?
      2 – what is the version of ActivInspire?
      3 – is this the same computer? Or a new one?

      Thank you
      Miguel
      Promethean Technical Support

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