Software Solutions
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    • #19210
      Loni GhiorsoLoni Ghiorso
      Participant

      I am unable to view the dashboard.  I cannot access it from the view menu or from the button across the top or anywhere else.  It simply doesn’t come up.  Because of this I cannot update software (and the camera tool crashes the program every time).

    • #19213

      Hi Loni,

      I would recommend manually uninstalling ActivInspire from your computer.

      You can follow the instructions on the below links depending on your OS:
      Windows:

      1644


      Mac:

      1646

      Once uninstalled, restart and download ActivInspire from the Support site and install this.

       

      Many thanks,
      Adam

      Promethean Support

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