Interactive Flat Panels
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    • #32537
      john armstrongjohn armstrong

      I was hoping someone would be able to help. I have installed 5 new promethean Nickel boards. Two of them show the owner option (as in photo), the other three do not have that option in the unified menu. Any ideas?

    • #32547
      Karen PrometheanKaren Promethean

      Hello John,

      Thank you for your post.

      Are all of the panels on the latest mainboard firmware version (  You can verify by going to the Unified Menu>Locker>Update.  If not at the latest version then please select Check for Updates.

      You may also try a factory reset on the panel as described in the following helpful article on our support portal:

      Please let us know if you have any questions or if the issue persists.

      Kind Regards,


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