Interactive Whiteboards
Viewing 1 reply thread
  • Author
    • #29661
      Jeff OteriJeff Oteri

      I recorded a video using the video recorder tool.  When I attempt to play it back, only the audio plays.  I receive a message that says file format not supported.

    • #29666
      Craig PrometheanCraig Promethean

      Hello Jeff,

      Thank you for your post.

      Can you confirm the version of ActivInspire you are running? To find this information please open the software and select Help > About.

      Can you also confirm if you are using the full screen or area recorder?

      We look forward to hearing from you.

      Kind regards,


Viewing 1 reply thread
  • You must be logged in to reply to this topic.