What is ActivInspire?
  • This topic has 3 replies, 3 voices, and was last updated 6 years ago by Anonymous.
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    • #116
      Jessica WilliamsJessica Williams
      Participant

      It worked for me for the past two school years, but now I have no devices registered in my ActivHub. When I try to re-register them, the “Device Registration” screen is blank.

    • #3487
      Anonymous
      Inactive

      Hi Jessica,

      Are you using a 2.4Ghz ActivHub? The black USB ones?  
      If so, does it show a green light when you plug it into your computer? 
      Have a look at our Knowledge Base and the article on how to upgrade your Hub firmware if the light is coming on and lit green. 
      If you are not getting a light on your hub, then it may be faulty. 

      I have created a case reference for you under 00459738 if you want to call in and talk to someone. 

    • #3488
      Anonymous
      Inactive

      Thank you! That information was helpful. I was able to download ActivDrive, and it is back up and running.

    • #3489
      Anonymous
      Inactive

      Great news Jessica, thank you for letting us know.

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