We have interactive touch screens and the pen appears not to work on some of our computers. The end of the pen works but not the nib end. What does this mean and can you help to fix the problem please.
Thank you for reaching out.
Can you please provide a few additional details and we can see what the best solution would be.
Please let us know the details above and this will give us a good starting point to troubleshoot your issue.
Promethean Escalations Team