Whiteboard does not operate – Promethean Community

Whiteboard does not operate

This topic has 1 reply, 2 voices, and was last updated 2 weeks, 4 days ago by Craig Promethean.

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- February 16, 2021 at 2:47 pm #32523
  
  Abubakr Eltayeb
  Participant
  
  The whiteboard does not operate even though the special program is available and I tried another whiteboard and found it works as the whiteboard pen and the activhub is not its righ
- February 17, 2021 at 9:42 am #32528
  
  Craig Promethean
  Moderator
  
  Hello Abubakr,
  
  Thank you for your post.
  
  Are you not getting a connection from your computer to the ActivBoard? Can you please confirm the model of ActivBoard you have. To help you find the model, please take a look at article 1088.
  
  Does the ActivBoard show in your ActivManager?
  
  We look forward to hearing from you.
  
  Kind regards,
  
  Craig
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