activinspire wont recognise activhub although my pc does


  • Hi debbiekhenderson,

    Thanks for posting on the Support Community.

    When ActivInspire doesn't detect the ActivHub but the ActivDriver does, this usually relates to a newer ActivDriver been installed on the computer than the ActivInspire version.

    I would recommend that you update your ActivInspire version to the latest (currently 2.11) by going to Help>Check for updates.

    If you still experience any issues please let us know.

    Kind regards,
    Promenthean Technical Support
Sign In or Register to comment.