Activboard has sound but flame is red
Hi, I’m using an Activboard, product code ABV387PRO. It has sound but the flame is red and I am unable to connect to the computer. When I touch the board with the pen, the flame turns blue, but when I lift the pen, it goes back to red. I’ve uninstalled the activdriver, restarted, downloaded the latest activdriver version from the website, unplugged the USB cable, reinstalled activdriver, restarted, and plugged the USB cable back in. Still not connecting. My computer is a Dell Optiplex 7010 with Win 10. Any other ideas I could try?