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Prm-10 projector not turning on.

Whenever I try to turn on the projector using the remote, the power indicator lights green and the fans turn on for about half a second then shut off followed by the power indicator shutting off.Then the warning light turns a solid red.

Any help would be greatly appreciated.

Callum

Answers

  • Adam K PrometheanAdam K Promethean Posts: 2,129 admin
    Hi callummcdowell362,

    Thank you for posting on the Support Community.

    It sounds like there is an internal issue with the projector, have you tried to power this off for 30 minutes from the mains power socket and seeing if this is still an issue?

    Has another known working lamp been tested?

    Kind regards,
    Adam
    Promethean Technical Support
  • I unplugged it and plugged it in 30 minutes after but still the same result. I also tried a working lamp, still the same result.

    Is there enything else I could try?

    Thanks,
    Callum
  • Hello Callum,

    Thank you for your reply.

    I'll send you an email directly regarding this issue to further assist.

    Regards, 
    Martha
    Promethean Technical Support. 
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