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My expressions work when I just use the icon on the flipchart to choose A,B, or C but my expressions

My expressions work when I just use the icon on the flipchart to choose A,B, or C but my expressions dont work when I use my multiplication flipchart, none of the problems show on the expressions

Answers

  • Hi reedstephanie,

    Thank you for posting on the Support Community.

    Please can you help to confirm which version of ActivInspire has been installed? 
    This can be found under Help>About once ActivInspire has been launched for Windows, or under ActivInspire>About ActivInspire for Mac.

    If you are using a version prior to v2.13, please download and install the latest version from the link below:
    https://support.prometheanworld.com/download/activinspire.html

    Please also ensure that your ActivDriver is up to date, currently version 5.17.13.
    This can be downloaded on the below link:
    https://support.prometheanworld.com/product/activdriver

    If you still have any issues, please could you attach the flipchart and let us know of the model of ActivExpression you are using, this can be found on the back of the device.

    Kind regards,
    Adam
    Promethean Technical Support
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