Interactive Whiteboards
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    • #1497
      uparmaruparmar
      Participant

      i’ve a 1st gen activboard which isnt interactive anymore.

      I have changed the cables and unistalled the usb drives and then restarted the machine but no luck what do I do?

    • #7750
      Anonymous
      Inactive

      Hi,

      Are you still experiencing issues with this ActivBoard?

      Please ensure that this ActivBoard is powered from the mains power supply and that the LEDs are lit on the ActivBoard. If these aren’t lit, I would suggest testing another power supply with the ActvBoard.

      If the LEDs are lit, does the computer show any connected devices within Device Manager?

      Thanks,
      Adam
      Promethean Technical Support
      Case 679708

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