Accessories

This topic contains 5 replies, has 3 voices, and was last updated by Wendy Promethean Wendy 5 months ago.

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  • #16467
    Suzanne Dale
    Suzanne Dale
    Participant

    HI

    We are looking to put up a number of ActivBoards in out Institution. (We already have the boards but need to order cables, pens and mounting kits) Please can anyone recommend where to get these from or part numbers?

    Many Thanks

    Suzanne

  • #16469

    Depending on the model of hardware being installed, you may be able to contact our sales team or access our Need it Now online shop for those parts and accessories.

    With the model of hardware, we can better advise on what parts and accessories may be available.  Article 1088 from our support website can help you locate a label on that hardware with the Product code printed on it.

  • #16470
    Suzanne Dale
    Suzanne Dale
    Participant

    Hi, Thanks for the response, I have a serial number of A071109 089

    I am looking for a mounting kit for the wall and accessories (pens and like) and cables

    S

  • #16471
    Wendy Promethean
    Wendy
    Moderator

    Hi Suzanne,

    Thank you for confirming. It would appear this is the serial number for an ActivBoard AC2 , which has not been manufactured for quite some time.

    Was the school given the ActivBoards?

    We no longer sell any accessories for this generation ActivBoard, but there is a free firmware update available that would make the active board compatible with the next type of ActivPen, which can be bought through the Need it Now online shop link provided earlier.

    1030

     

     

  • #16472
    Suzanne Dale
    Suzanne Dale
    Participant

    Hi Wendy – thanks for the information.

    We bought them a LONG time ago and now people are looking to re-use them (it comes round in cycles doesn’t it??)

    Do you know what the cable part numbers are, and what the fixing kits might have been called (part numbers would be good also?)

    Many thanks

    Suzanne

  • #16473
    Wendy Promethean
    Wendy
    Moderator

    Hi Suzanne,

    Yes it does 🙂

    You can try and find them online, here’s what we have available, part code wise:

    CB-5302027S42   – DC Power Cable
    ACTIV-UNIV-PSU  – Power Supply

    We’ve never sold any kind of fixing kits, this may have been part of the installer’s service at the time?

     

    Thanks!

    Wendy

     

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