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  • This topic has 2 replies, 3 voices, and was last updated 6 years ago by Anonymous.
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    • #946

      Just got new laptop with windows 10 preinstalled, and can’t use ActivPen. I read it could be due to a compatibility issue.
      Could you please confirm:
      – if you made tests with windows 10
      – if there is any known workaround (downgrading to windows 8 being not as in my case windows 10 was preinstalled)
      – when you plan to release a driver compatible with windows 10?

    • #5574


      Thank you for your post.

      At present, our software and drivers support up to Windows 8. It is more than likely that our products will function with Windows 10 and if there are any issues we can raise these. When the operating system is supported, this will be communicated on our websites. If we cannot resolve your issue, we will need to continue the troubleshooting with a supported operating system.

      Thank you

      Promethean Technical Support

    • #5575

      I’m on Windows 10… I’m using Activ Pen every day. Juste try this : 

      – find the ActivDriver repertory (mine – win 64 bits – is C:Program FilesActiv SoftwareActivDriver)
      run activcalibrate.exe manually 

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