Software Solutions
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    • #33593
      Ellie DavisonEllie Davison
      Participant

      I have recently updated my ActivInspire software and I am now struggling to print slides in landscape. When printing in landscape it used to fill the A4 page but now it simply squashed the slide into landscape. Please see images attached to see what happens when I now try to print landscape.

       

    • #33596

      Hello Ellie,

      Thank you for your post to our Forum.

      Kindly go to Help > About within ActivInspire, and provide us with the version that you are on. This will be listed at the top of the About window and should start with the number 2. Do you happen to know the version of ActivInspire that you were on prior to the update?

      We look forward to assisting you further in this matter.

      Kind regards,

      Jordan

      Promethean Technical Support

    • #33602
      Ellie DavisonEllie Davison
      Participant

      Hi Jordan,

       

      My current version is:

      Professional edition version 2.21.69365

      My old version was:

      Professional edition version 2.15.67911

       

      Thanks

    • #33613
      Craig PrometheanCraig Promethean
      Moderator

      Hello Ellie,

      Thank you for your post.

      This is an issue we are aware of. We have raised the issue with our Development Team.

      We cannot confirm when the issue will be resolved, please keep an eye on the announcement section on the community.

      Thank you,

      Craig

      Promethean Technical Support.

    • #33616
      Ellie DavisonEllie Davison
      Participant

      Hi Craig,

      Thanks for letting me know.

      Ellie.

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