I have a mac laptop. After the summer, my activemanager icon is missing from the top toolbar, and now the pen doesn’t work. What can I do to fix this?
If you do not see the ActivManager as an Application on your MAC you can redownload the Activdriver (ActivManager) from article 10902 on http://www.PrometheanKB.com.
We always recommend that when installing the driver that the USB cable from the ActivBoard is not connected to the MAC.
If you still have issues please let us know.
Promethean Technical Support