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    • #31397
      Gail BixlerGail Bixler

      When one of our ActiView document cameras is plugged into a power source the light blinks blue. It will not turn off unless unplugged nor does it ever turn to a steady blue light. We have connected the camera to multiple devices and tried a variety of different cords. The Promethean board doesn’t recognize the camera. Any suggestions on how to get the camera working would be appreciated.

    • #31443
      Craig PrometheanCraig Promethean

      Hello Gail,

      Thank you for your post.

      Can you confirm if anything else happens when connecting the ActiView? Does it ever work or is it showing no image and a blinking blue light constantly?

      We look forward to hearing from you.


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