Accessories
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    • #34035
      wayne cutlerwayne cutler
      Participant

      What is the latest activinspire software that still supports the actiview camera?  specifically the AV324 ones.  Also can I have the download for it?

      Noticed that v2.21 and 2.22 do not support the camera any more.  Complains about missing plugin

      I have v2.18 ‘app only’ one that still works

       

      ActiView AV324

      End-of-Support Date
      The last date Promethean will provide any type of support, product replacements, software updates or warranty related services for the product, part, component or service.
      December 2, 2021

    • #34037
      Slim PrometheanSlim Promethean
      Moderator

      Hi Wayne,

      Thank you for your post.

      Indeed, the latest ActivInspire version that supports the ActiView AV324 is 2.18.

      Please find below the download link for both Windows and Mac:

      It is worth noting that the ActiView AV 324 is not fully supported by Windows 10.

      We hope this helps bring more clarity to the matter.

      Let us know if we can be of any further assistance.

      Kind regards,
      Slim

      Promethean Technical Support

    • #34044
      wayne cutlerwayne cutler
      Participant

      what replaces the AV324?

    • #34076
      wayne cutlerwayne cutler
      Participant

      Slim – what replaces the AV324?

    • #34077
      Craig PrometheanCraig Promethean
      Moderator

      Hello Wayne,

      Thank you for your post.

      We do not currently have another visualiser available at this time.

      Our Product team is always looking at new products. Hopefully, we will have something released soon.

      Please let us know if you have any questions.

      Thank you,

      Craig

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