One of the Promethean Activpanel goes into a loop when starting. The Promethean Logo comes On and Off when starting the Panel.
Kindly have a look at the video link https://we.tl/t-KOwaZiyer9
The Serial number is **** Content removed ****
Thank you for your post. We have removed the serial number image to keep them off the community.
We would like to contact you directly to troubleshoot this issue.
We will send an email shortly.
I haven’t received the email yet, but this panel is installed in the client’s place. so please how can i share his contact details to follow up with him?
Thank you for your reply.
We are sorry to hear you haven’t received our email yet.
We will email you directly to provide the relevant troubleshooting and gather the additional details.
Thank you for your patience.
Promethean Technical Support