Interactive Flat Panels
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    • #31539
      Hamdy GhareibHamdy Ghareib
      Participant

      Hello :),

      I have an ActivPanel titanium and tried to connect my laptop to the panel using HDMI cable and USB touch cable, the all touch ports are working except the touch port 2 ..  I’ve already connected my laptop to corresponding ports and the firmware of activdrive on my laptop and the firmware of panel are in the latest update.

      How can i solve this?

       

      Thank you,

    • #31578
      James PrometheanJames Promethean
      Moderator

      Hi Hamdy,

      Thanks for your post.

      When you connect to touch port 2, does ActivManager detect the Panel? there would be a red “x” on the taskbar icon if not.

      Please could you also confirm the exact versions of the Panel’s firmware and ActivManager installed?

       

      Thanks

      James

      Promethean Technical Support

      home

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