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    • #33067
      Suf BanSuf Ban
      Participant

      Hi,

      A few of the activpen 3s have stopped working. I can see it is very hard to get hold of any and they have been discontinued. Is there an alternative?

      Thanks.

    • #33093

      Hi Suf,

      Thank you for your post.

       

      You are correct, it is no longer possible to purchase ActivPen3, the alternative is the ActivArena:

      ActivArena

      Please note that in order for them to work with a 2nd generation ActivBoard, a firmware update is required: https://support.prometheanworld.com/article/1030

       

      If you would like to be sent the contact details of your local Promethean reseller, please complete this form: https://www.prometheanworld.com/how-to-buy/

      Our sales team will reply to you as soon as possible with the relevant information.

       

      Kind regards,

      Thibaut

       

      Promethean Technical Support

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