I feel foolish for even posting this; however, I am unable to get any sound to come from the ActivSoundBar. We have the bar attached to an AP7-U75. I have updated the firmware on the ActivPanel and I have no issue with sound coming from the internal speakers. I have plugged headphones into the audio out jack of the ActivPanel and it feeds audio no problem to the headphones.
After plugging in the ActivSoundBar, I do not get any sound from the bar – not even a pop or hiss. The sound bar is on and I have verified connections. I have checked to ensure the volume is turned up. I have power cycled the sound bar to ensure it has not gone into standby mode. I have tried with the panel speakers turned on and turned off without any success.
I’m at a loss for such a simple connection. Thanks!