Interactive Table
  • This topic has 3 replies, 4 voices, and was last updated 5 years ago by Anonymous.
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    • #1129
      Craig BurnsCraig Burns
      Participant

      I have an ActivTable that won’t boot up. When I turn the table on it goes through the different indicator colors and then displays a message in the upper left of the screen that states HDMI No Signal and shuts down.

    • #6056
      Anonymous
      Inactive

      Hi Craig,

      Thanks for posting on the Support Community.

      With the issue you are experiencing I would recommend contacting Promethean Technical Support directly and providing the serial number of the ActivTable for further assistance.

      Kind regards,
      Adam
      Promethean Technical Support

    • #6057
      Anonymous
      Inactive

      Thanks, Adam. Can you tell me where I might find the serial number on an ActivTable? I’ve looked a number of times and can’t seem to locate it. Thanks!

    • #6058
      Anonymous
      Inactive

      Hi,

      The serial number is located near the power button on the side of the ActivTable.

      Thank you

      Miguel
      Promethean Technical Support

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