• This topic has 1 reply, 2 voices, and was last updated 4 years ago by Anonymous.
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    • #1594

      When I turn the Actiview camera on the red light turns blue and blinks three times and then stays unlit for about 10 seconds and then turns back to a solid red light.

      Does anyone have an idea of what could be wrong and is there a way to reset the ActiView camera?


    • #8283

      Hi and thanks for posting on the Support Community.

      What model of ActiView are you currently using? 

      Are you connecting this to the computer using USB or just displaying through a VGA connection to a projector? 
      If you are connecting to a computer, have you tested this on another computer which has the ActiView drivers installed?

      It is possible that the dip switches on the ActiView have been changed, what are these currently set to? (This is on the underside of the ActiView)

      Promethean Technical Support

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