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    • #33996
      Tera ThorntonTera Thornton
      Participant

      Hello,

      I have a teacher that their default language was changed to Mandarin. I am unable to get into the settings to change it back; it just keeps rebooting when I try to go to the cogwheel in ActivPanel. We’ve also tried completely resetting the board but to no avail.

      Pleaseee help!!!

    • #33997

      Hello Tera,

       

      Thank you for your post.

       

      Due to the nature of this issue, we will contact you directly via email to assist in resolving this.

      If you do not see this email, please ensure to check your junk and spam folders.

       

      We look forward to assisting you further.

       

      Best regards,

      Olivia

      Promethean Technical Support

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