Software Solutions
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    • #31046
      Jennifer SimerlyJennifer Simerly
      Participant

      I have Activinspire on my computer at school.  I am a teacher.  I am also needing it on my laptop at home.  I have windows 10.  Everytime I try and download it I keep getting this error message:

      Windows cannot access the specified path or file.  You may not have the appropriate permissions.

      I desperately need this software at home.  I have just been put on quarantine and I need access to activinspire to prepare for my sub.

      Please help!!!

       

      Jennifer Simerly

    • #31058
      Kate PrometheanKate Promethean
      Moderator

      Hi Jennifer,

      Thank you for your post.

      We are sorry to hear that you are having issues with installing ActivInspire.

      We understand that you need to be able to have this on your home laptop.

      In order to resolve the issue please try the following:

      1. Ensure you have admin rights on your laptop.
      2. Get rid of the cache and cookies from your browser.

      Should this not work please let us know and we will investigate further.

      Kind regards,

      Kate

      Promethean Technical Support

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