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    • #1426

      I am trying to convert a flipchart to IWB to share with a teacher running Smart Software (and also to for me to use on Classflow).  When I run the conversion through the Export option in ActiveInspire, the process continually hangs at 24%.  Is there anything I might have in the slide deck causing the issue?

    • #7372


      Thanks for posting on the Support Community.

      Please could you let us know what version of ActivInspire you are using? This can be found by clicking on Help>About (Windows OS) or ActivInspire>About ActivInspire (Mac OS). 

      I’ve also sent you an email direct, please could you reply to my email and provide a copy of the flipchart you are trying to convert so we can test?

      Promethean Technical Support
      Case 673893

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