Delete panel from myPromethean – Promethean Community

Delete panel from myPromethean

This topic has 3 replies, 3 voices, and was last updated 3 weeks, 4 days ago by Kate Promethean.

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- April 15, 2021 at 6:26 pm #33288
  
  Tara Plouff
  Participant
  
  How do I remove a panel from myPromethean Panel Management? I am unable to find any place to do so. The panel was removed due to a warranty issue.
- April 16, 2021 at 10:09 am #33297
  
  Carrie Promethean
  Moderator
  
  Hi Tara,
  
  Thank you for contacting Promethean Technical Support.
  
  Only organisation admin are able to unenroll an ActivPanel, from their Panel Management app.
  
  If you need any further assistance, please get in touch.
  
  Kind regards,
  
  Carrie
  
  Promethean Technical Support
  
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- April 16, 2021 at 12:14 pm #33299
  
  Tara Plouff
  Participant
  
  I am the Organisation Admin. I just can’t locate where I can unenroll the panel from. Where can I find that option?
- April 19, 2021 at 9:06 am #33310
  
  Kate Promethean
  Moderator
  
  Hello Tara,
  
  Thank you for your post.
  
  Please refer to page 10 of the following guide to unenroll a Panel:
  
  https://inspire.activsoftware.co.uk/support/Panel_Management-User_Guide_EN-INTL.pdf
  
  Should you need any further help please feel free to reach out.
  
  Thanks,
  
  Kate
  
  Promethean Technical Support
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