Interactive Whiteboards
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    • #416
      Dave FranklandDave Frankland

      Using a laptop & interactive whiteboard (extended display). When I try to use desktop annotate, the display always reverts to laptop & not the whiteboard.

    • #4283

      In which version of
      the ActivInspire software is this behavior presenting, and which version of the
      ActivDriver is installed on the computer in use?  If needed, an installer for the up-to-date
      version 2.3 software and 5.10 ActivDriver can be downloaded from this
      on Promethean Planet after logging in with your Planet Account.  Also, which model of ActivBoard is being used
      with the computer in question?


      Can you clarify what
      happens when activating the Annotate over Desktop tool in the ActivInspire software?  Is the software displaying on the board
      before activating the tool, then switching back to the laptop’s monitor with
      all it menus and toolboxes moved back to that monitor once activating the
      tool?  Does the software stay displayed
      on the board, but the annotations made while that tool is active appear only on
      the laptop’s monitor?  Does using the
      tool reveal a picture of the desktop which is different from the desktop in use
      to annotate over?


      (Support Case

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