Software Solutions
  • This topic has 1 reply, 2 voices, and was last updated 4 years ago by Anonymous.
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    • #1574
      trashpandatrashpanda
      Participant

      Hello, 

      I have a PRM-AB78B-US board. It is having calibrating issues on both Mac OS and PC. Software/drivers have been updated. With 5-point/25-point, it will only stay calibrated for a day or so.

      To rule out that the board itself is failing, I would like to upgrade the firmware. 

      Can you please send this file my way? 

    • #8175
      Anonymous
      Inactive

      Hi and thanks for posting!

      For the firmware for your generation of ActivBoard please see this article:

      https://support.prometheanworld.com/article/?kb=1391

      If we can be of any further assistance please do not hesitate to get back in touch.

      Kind Regards,
      Paul
      Promethean Technical Support
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