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    • #35633
      Gavin LumsdenGavin Lumsden

      Good Morning

      Apologies for the repeat question, as I can’t find someone who has asked previously about Google Play Services with our Board. We have the Promethean ActivePanel AP6-65-4k SN:****-************* & the Promethean OPS SN:**************.

      Like many, I am trying to get Google Play Services onto my Promethean, I have also tried to add it to MyPromethean – Panel Management but it doesn’t recognise our Serial Number.

      I look forward to hearing from you.


      Gavin (TeachingMentor)

    • #35636
      Paul PrometheanPaul Promethean

      Hi Gavin,

      Thanks for posting.  I will send you an email on this.

      Only the ActivPanel Elements series will work with MyPromethean Panel Management so any from previous generations (such as the one mentioned above) will not work with it.

      If we can be of any further assistance please do not hesitate to get back in touch.



    • #35637
      Gavin LumsdenGavin Lumsden


      Email received, and Thank you. Easy when you know how, your links and support was awesome.


    • #35641

      Hello Gavin,

      Thank you for your reply.

      We are so happy that we were able to assist and get the issue resolved for you.

      Kind regards,


      Promethean Technical Support

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