Interactive Whiteboards
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    • #1240
      Allie SundstromAllie Sundstrom

      Hello. I am trying to calibrate using my Macbook Air. Once I have plugged into the Promethean, the screen on my laptop and mirrored onto the board, are magnified and I cannot see the full top toolbar- the ActivManager is not visible. I was able to unplug and select it, then quickly plug back in, but only a small section of the calibration screen shows, making it impossible to complete the calibration. Would you happen to know how I can fix this?

    • #6422

      Hi Allie,

      Thank you for your post.

      Please change the resolution to 1024×768 and let us know the outcome.

      If it still persists, please send us an photo demonstrating the issue.

      Thank you

      Promethean Technical Support

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