For any firmware updates for our hardware, we would
our Technical Support Team, who can best determine if any update is
available and (through troubleshooting)determine if an update would help
correct any issue presenting with the board.
I am also looking for a firmware update for ABV378S300, so that I might be able to fix 2 Promethean boards for teachers. However, I’m not finding a way to contact Technical Support by e-mail or phone, and I don’t see a firmware update available anywhere on this website. Please update your website with better Technical Support info.