Software Solutions
Viewing 1 reply thread
  • Author
    Posts
    • #32141
      Laura DickinsonLaura Dickinson
      Participant

      Hello,

      I am trying to use Inspire on a MacBook with Catlaina 10.15.4. Inspire crashed early on in the morning (prior to this it was working fine) and since will not open at all. The application try’s to open before but then force quits itself automatically every time. I have uninstalled the software several times including all the relevant files and tried reinstalling but still the application will not load. Can you advise why and what steps to do as remote teaching without this is proving awfully difficult.

       

      Thanks in advance.

    • #32159
      Craig PrometheanCraig Promethean
      Moderator

      Hello Laura,

      Thank you for your post.

      We would recommend completely removing ActivInspire and re-installing. I know you have uninstalled and re-installed but can please try again, following the instructions in Support article 1646.

      Please let us know if the issue persists.

      Thank you,

      Craig

Viewing 1 reply thread
  • You must be logged in to reply to this topic.