September 10, 2019 at 3:48 pm #17321
We received our update to Classflow v6.8 over the weekend and now all of the “Links” inserted into a lesson are moved to the top left corner of the slides and they cannot be dragged back to where they are supposed to go. This is using the online version of classflow, if I download the lesson and run it on an older desktop version, it works fine, but online it will not.
September 11, 2019 at 6:02 am #17324
Hi Thomas Andersen,
ClassFlow.com did have some updates applied to this on the 6th September.
Can you provide a photo of how this is showing on your Lesson Builder?
Can you confirm what browser you are using and if the same issue happens in other browsers?
Are you able to delete the links and re-enter these?
When you refer to downloading the lesson, Are you using ClassFlow Desktop to open this?
September 11, 2019 at 4:32 pm #17340
Hi, here is what it now looks like on the online version:
And here is how it looks on Classflow Desktop if we download it from Classflow Online:
Before the update, online, it would look the same as it does on Desktop. This teacher has hundreds off lessons with links laid out similar to this, so having to re-create all of them is not something that is feasible.
We use Google Chrome and I was unable to get Classflow online to load in either IE or Edge.
September 12, 2019 at 6:50 am #17356
Thanks for providing this information.
Could you provide us with a copy of the lesson so we can run our own tests on this?
Please could you also clear your Chrome cache including app data and let us know if this helps?
Promethean Technical Support
September 12, 2019 at 3:52 pm #17362
Tried clearing cache and data this morning, same issue. The teacher even tried creating a new lesson to replace it and after she finished it did the same thing. Here is a copy of the lesson. https://drive.google.com/open?id=1LeMZOy-KMi4xTs5BBYkiJKG9C5D8gSVV
September 13, 2019 at 4:28 am #17381
Thanks for your reply.
I have been able to replicate this whilst looking in to the issue.
I will raise this issue with our second level team. As soon as we are provided with an update I will let you know.
September 16, 2019 at 5:32 am #17424
Just following up to let you know that we’ve passed to our software development team to review.
As soon as we have an update we will let you know.
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