Software Solutions

This topic contains 1 reply, has 2 voices, and was last updated by Adam K Promethean Adam K Promethean 7 months ago.

  • Author
    Posts
  • #15142
    Jas M
    Jas M
    Participant

    Hi

    On some of my flipcharts there is no text, image displayed, just background. Although it appears fine in browser

    thanks

  • #15150

    Hi Jas M

    Thanks for posting.

    From the description you have provided, it would appear that your flipchart may have become corrupt.

    Often when this happens, the flipchart will appear to look fine in the thumbnail on the Page Browser however be either blank or parts missing.

    Whilst there is no way to fix this particular issue, you may find that if you have a copy of this flipchart from its originally created location, then this may not have the issue.

    Apologies for the inconvenience caused.

    Kind regards,
    Adam

    Promethean Technical Support

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