Interactive Flat Panels
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    • #375
      Peter WingettPeter Wingett
      Participant

      Hi Pen not working with board, tried unplugging board, updating drivers and replaced USB cables.
      Board is new, laptop model Dell Latitude E5540 works ok, Fujitsu Lifebooks and HP 650 don’t (all with updated drivers.
      pens can select colour and change pages, but do not write…
      32bit system

    • #4185
      Anonymous
      Inactive

      If the ActivInspire software
      on these computers is being used with a Touch Model ActivBoard or an ActivPanel
      Touch, you will need to ensure that “Touch input handling “ in ActivInspire’s Settings
      (File > Settings > Dual Mode ActivBoards) is set to “Touch and Stylus”
      instead of “Treat as Select Tool”

       

      If another model of
      board is in use, check the ActivManager on the computers connected to the board;
      if no hardware is detected, check the USB connection to that board and remove
      any additional hardware in place (e.g. an extension cable or other adapter or
      wallbox), using only a sing le length of USB cable to connect to the board’s electronics
      from the computer.

       

      (Support Case
      00488342)

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