What is ActivInspire?
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    • #464
      Kerry KotzurKerry Kotzur
      Participant

      When I writ on my Promethean board, my pen drags between letters and numbers.  Basically, the pen is still writing when I pick up the pen.

    • #4385
      Anonymous
      Inactive

      Hi Kerry.

      For the issue you have described I would recommend contacting Promethean Technical Support directly for further troubleshooting to resolve the issue.

      You can fill in the contact form on the link below:
      http://goo.gl/j3AT8S
      Or alternatively you can phone us and quote reference number 00498440. A full list of numbers can be found on the link below:
      http://www.prometheanworld.com/us/english/education/support/technical-support-numbers/
      Thanks
      Adam
      Promethean Technical Support

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