Hello I am having a problem with my Promethean Board. The pen will work on the screen, until I try to calibrate at that point I am unable to do anything. When I touch the screen the cross stays I the same spot. The only thing the pen will do is let me cancel it.
Trying a different pen from another teacher does work. The board will respond and I can click on things. However, when I go to calibrate the board, the cross hairs appear, but when I touch any active pen to the screen the crosshairs stay put. ActivDriver x64 v5.11.7 Activ Insoure 2.4.66096