Will any pen work with any board? Or do I need a specific one for model PRM-AB2-02. We can only find one pen that will work with that board. Do I need to order a specific one? If so, how do I order? Thank you. VC
Hi Vicky Carlson,
Thank you for posting on the Support Community.
You will need a specific model of ActivPen to work with this model of ActivBoard.
More information can be found on the below Support article:https://support.prometheanworld.com/article/?kb=1414
For our US customers, this model of ActivPen can be purchased on the below link:http://needitnow.us.prometheanworld.com/collections/pens-nibs/products/activpen3-x2Alternatively, you can call 888-652-2848 and select option 2.
For UK customers, spare parts can be purchased here: http://needitnow.gb.prometheanworld.com/ Or alternatively by contacting a Promethean Reseller.
I hope this helps.
Kind regards,AdamPromethean Technical Support