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    • #195
      kristen cappadonakristen cappadona

      The projector turns green, I hear it running, then the red power button turns on, then the green again. then red light blinks 15 times and the running of the projector stops. Please let me know what i can do to get it running and the board display to turn on. Worked up until 2 days ago then suddenly this happened?

    • #3724

      Hi Kirsten, 

      What’s the product code for your projector? 
      Without this it’s hard to be specific, but generally speaking, assuming this is a Promethean Projector we would ask: 
      1. checking the vents and making sure they are clean
      2. Testing the Projector with a different lamp from another projector of the same type, or a spare lamp. 
      3. Turning the projector off, disconnecting the power cable and leaving the unit turned off for at least 30 mins before re-starting if not already done. 

      The best thing to do would be to call up our Tech Support with the projector serial number and the troubleshooting info above and they can talk you through the next steps. 
      Your reference is 00467141. 

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