I have a new computer and can get the screens to project onto the board but cannot get the pens to work with the board. I have Mac OS X Version 10.7.5. What do I need to do to get the system to recognize the pen?
Can you please confirm if you have the Promethean driver install? If not please download from:
Also can you please provide us with the model of your ActivBoard? Have you tested different pens, cables, direct connection or a different computer?
We look forward to hearing from you,