Accessories
  • This topic has 1 reply, 2 voices, and was last updated 4 years ago by Anonymous.
Viewing 1 reply thread
  • Author
    Posts
    • #1596
      djolleydjolley
      Participant

      I have a new computer and can get the screens to project onto the board but cannot get the pens to work with the board. I have Mac OS X Version 10.7.5. What do I need to do to get the system to recognize the pen?

    • #8285
      Anonymous
      Inactive

      Hello djolley,

      Can you please confirm if you have the Promethean driver install? If not please download from:

      https://support.prometheanworld.com/product/activdriver

      Also can you please provide us with the model of your ActivBoard? Have you tested different pens, cables, direct connection or a different computer? 

      We look forward to hearing from you,

      Craig 

Viewing 1 reply thread
  • You must be logged in to reply to this topic.