Interactive Flat Panels

This topic contains 1 reply, has 2 voices, and was last updated by Adam K Promethean Adam K Promethean 1 week, 4 days ago.

  • Author
  • #18510
    German Dulanto
    German Dulanto

    QR code failed to generate

    could not validate serial number


    pls help!!!

  • #18530

    Hi German Dulanto,

    Can you confirm where you are seeing this?

    Is this in reference to the ActivCast app?
    If so, please ensure your ActivPanel has internet and that the URLS/ports are whitelisted on the below article:



    Kind regards,


    Promethean Technical Support

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