Interactive Flat Panels
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    • #18510
      German DulantoGerman Dulanto
      Participant

      QR code failed to generate

      could not validate serial number

       

      pls help!!!

    • #18530

      Hi German Dulanto,

      Can you confirm where you are seeing this?

      Is this in reference to the ActivCast app?
      If so, please ensure your ActivPanel has internet and that the URLS/ports are whitelisted on the below article:

      1715

       

      Kind regards,

      Adam

      Promethean Technical Support

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