Interactive Flat Panels
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    • #18510
      German DulantoGerman Dulanto

      QR code failed to generate

      could not validate serial number


      pls help!!!

    • #18530

      Hi German Dulanto,

      Can you confirm where you are seeing this?

      Is this in reference to the ActivCast app?
      If so, please ensure your ActivPanel has internet and that the URLS/ports are whitelisted on the below article:



      Kind regards,


      Promethean Technical Support

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