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    • #951
      Ashley ThroopAshley Throop
      Participant

      I am trying to register my class of brand new activotes. I have signed up for ClassFlow like it says on the registration page, but that is as far as it will let me go. I want to activate my devices for my children to participate in class votes.

    • #5582
      Anonymous
      Inactive

      Hi Ashley,

      Thank you for your post.

      Just to clarify, do you want to register Promethean voting devices? Or 3rd party devices such as smart phones, tablets, etc?

      Also, do you get any error messages?

      What’s your operating system?

      Thank you
      Miguel
      Promethean Technical Support

    • #5583
      Anonymous
      Inactive

      I am wanting to register Promethean voting devices.
      Thanks you

    • #5584
      Anonymous
      Inactive

      Hi Ashley,

      You will need to sign out of the ClassFlow option on the device registration page and use the ActivHub to register the devices.
      Once you have done this, please ensure that you have the correct drop down selected from ActivExpression or ActiVote and you should be good to go!
      If you need help on registering your devices please refer to article 10384 on http://www.PrometheanKB.com for an ActivHub, or article 10385 for an ActivExpression device.

      I hope this helps.

      Adam
      Promethean Technical Support

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