Software Solutions
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    • #430
      Lori MacConnellLori MacConnell
      Participant

      Is there a way to get rid of the giant ClassFlow button at the top of the screen? It goes away if I uncheck the option in Settings about making the document tabs visible, but what I really want is to see the document tabs for my open flipcharts and not have space taken up with the ClassFlow Connect icon in that toolbar. Thank you for any help you can provide.

    • #4321
      Anonymous
      Inactive

      There is no setting in the software or any other method
      available for removing the ClassFlow button from the ActivInspire software
      at  this time.

       

      We will raise this as a suggestion for enhancement to our
      software, which may be implemented in a future version.

       

      (Support Case 00492025)

    • #4322
      Anonymous
      Inactive

      have you created a way to remove it yet?  i like to be able to switch between flipcharts as i teach.  the popup menu is NOT easy to use and the Classflow button which i NEVER EVER use is taking up valuable space at the bottom of my board.

    • #4323
      Anonymous
      Inactive

      The ClassFlow ‘Connect’ button is still a feature of the ActivInspire software and cannot be removed from the software or otherwise made not visible.

      We will raise this as a request for enhancement to be made in a possible future release of the ActivInspire software.

    • #31229
      Paul ArtusPaul Artus
      Participant

      So you were asked about this three years ago. Why have you not made this optional, so that we can actually see the lessons rather than a gigantic useless banner?

    • #31252
      James PrometheanJames Promethean
      Moderator

      Hi Paul,

      Thanks for your post.

      An enhancement request has remained open since this was first requested.

      We have thousands of users who make use of the ClassFlow button in ActivInspire for their day to day lessons.

      With this in mind and having received very few requests for this to be amended, our developers are working on other side of the software.

      We will in any case add your post to the enhancement request. However, there is no way of knowing if and when this will be addressed.

       

      The only solution we can suggest would be to revert to a far older version of ActivInspire from before the ClassFlow link was added.

      This would have potential compatibility issues with your operating system though.

      If you would like to try this solution, please let us know.

       

      Thanks

      James

      Promethean Technical Support

      home

      • #31832
        Samantha BustosSamantha Bustos
        Participant

        If it helps, I would also like the option to hide this button. I have no problem with it being there and am not asking for it to be removed from the program but it’d help if I could hide it.

    • #31851
      Craig PrometheanCraig Promethean
      Moderator

      Hello,

      We have added the request to an Enhancement request with our Development Team.

      We cannot confirm when or if this option will be available.

      Please subscribe to the announcements section on the community for any updates.

      Thank you,

      Craig

    • #32221
      Troy GTroy G
      Participant

      Revisiting a 6 year old request to remove the useless Classflow Connect banner.

      To add an option to hide this button would take a programmer under an hour.

      There isn’t a good reason to refuse this request, especially if it enhances the user experience for many users, but this seems like the typical way the software is developed.

    • #32233
      Craig PrometheanCraig Promethean
      Moderator

      Hello Troy,

      The option to hide the banner has not been added to the latest version of ActivInspire.

      I will re-add your request to the enhancement request.

      Thank you,

      Craig

    • #32833
      AdelitaPMAdelitaPM
      Participant

      I ended up here as I was trying to find a solution to my problem which is to remove the ClassFlow huge banner. I can see that this problem has not been solved regardless of the fact it’s an easy fix and other people have complained about it.

      While I understand this tool might be extremely important to some users of ActivInspire, I see no reason why you couldn’t have at least done it smaller.

      Since the only solution you have presented is to download an older version of the software, I’d like to try that. The ClassFlow feature has done nothing but be in my way all the time.

      I tried to find this older version in the website but I couldn’t. If you could direct me to a download link I would really apprecite it.

    • #32855
      Slim PrometheanSlim Promethean
      Moderator

      Hello Adelita,

      Thank you for your post.

      As we still do not have any visibility on a possible ETA for the ClassFlow banner enhancement request, we would like to recommend a simple alternative that might do the trick: Activinspire Personal Edition does not show the ClassFlow button/banner.

      We will immediately add your request to the enhancement ticket too.

      In regard to using an old ActivInspire version, and as mentioned in one of our previous replies, this would most likely have potential compatibility issues with your operating system.

      Please note that we would not be able to fix any of the issues you might encounter as this version is no longer supported.

      We will contact you directly via email to provide you with a download link.

      Kind regards,
      Slim

      Promethean Technical Support

    • #32858
      billtownebilltowne
      Participant

      Same. Hate the CLASSFLOW button. (And of course it is CLASSFLOW, not Classflow)

      I hate the nag screen when I open up Promethean.

      I’ve given up with trying to get the Equation Editor to work.

      Other ways of presenting material have become much more easier on the eyes with as many useful tools as Promethean which has become quite ugly and clunky. Of course, those others aren’t supported by our IT teams that want everyone working with ActivInspire for our Promethean boards.

      Microsoft Whiteboard, Explain Everything, et al are the way to go. ActivInspire looks like the Windows 95 of the bunch. I’m half expecting the dancing paperclip to pop up after opening the application (along with the nag screens)

    • #32879

      Hello Bill,

      Thank you for your post to our Forum.

      In regards to the ClassFlow button, we have added your vote to the enhancement request.

      We have also raised your request for the ability to toggle the dashboard off at startup.

      In regards to the Equation Editor, it is a requirement that you have the 32-bit version of Java to use this tool.

      ActivInspire’s user interface was recently updated with version 2.19, but we do appreciate the feedback and will be sure to pass it on.

      Kind regards,

      Jordan
      Promethean Technical Support

    • #33584
      Caroline La HaieCaroline La Haie
      Participant

      I signed up for the community just so I could comment. YES. PLEASE get rid of the classflow bar. It takes up valuable tab space. Why don’t you just allow people to add it to their toolbar like the activexpressions where before? Especially when we have been using a lot more virtual lessons this year, it has been difficult quickly maneuvering between my different lessons when half of the top bar is filled for CLASS FLOW CONNECT DEVICES.  PLEASE add another vote for this to change.

    • #33588
      Wendy PrometheanWendy
      Moderator

      Hi Caroline,

      Duly noted!  And thank you very much for taking the time to let us know.

      I will pass on your feedback to our developer team right away.

      Thank you!

       

      Kind regards,

      Wendy

      Promethean Technical Support

      home

    • #34116
      Robyn TompkinsRobyn Tompkins
      Participant

      I signed up for the community just so I could let you know to give us the option to remove the button, too. I don’t think as many people use this as you think they do. Every teacher I’ve talked to wants to remove it.

    • #34123

      Hello Robyn,

      Thank you for your post on our Support Community.

      We will pass your feedback on to our developers team to be added as an enhancement.

      Should you have any more queries, please do not hesitate to contact us.

      Kind regards,

      Arianna

      Promethean Technical Support

    • #34292
      Austin DAustin Deaver
      Participant

      Like the many others before, I created an account just so I could post and add another vote to PLEASE GOD remove that annoying Classflow button.  Unfortunately, I’m not optimistic that this post will do anything because obviously many others have been trying before me for years and it seems there has been no effort to change.  I don’t even know what Classflow is, but I want all evidence of it gone from my life – PLEASE get rid of that stupid button.  Every time I look at, I feel a small burst of rage.

    • #34326
      James PrometheanJames Promethean
      Moderator

      Hi Austin,

      Thanks for your post and feedback.

      Your vote has been added to the ticket.

      You can find out more about ClassFlow and the benefits it offers teachers and students alike by visiting ClassFlow.com.

      Please feel free to reach out again if you have any further queries.

      Thanks

      James

      Global Escalations Specialist

       

    • #34396
      Michiel den BestenMichiel den Besten
      Participant

      Recently the laptops at our school were refurbished also with a newer version of activ inspire.

      In this new version the highly annoying overly huge CLASSFLOW toolbar was added and it has been irritating me ever since. There is no room lefts for the tabs which are usefull. This is a classic case of: “Hey let’s do/make something en give it to all the people who don’t want it, but we are going to do it anyway!”

      I can see this feed has been on for 6 years now, and it was still NOT fixed. As said earlier already, it would take no time for you guys to fix.

      It seems to me you just don’t want to do it and force us upon your precious beloved (NOT) toolbar.

       

       

    • #34521
      William NormanWilliam Norman
      Participant

      As a Google Classroom user, I use Google Classroom for classroom management.  I only use ActiveInspire for presentations from my laptop, and this is being phased out as well, as we are migrating to ActivePanel apps.  Like most teachers, I do not utilize CLASSFLOW features.  Having an overlarge logo for an unused feature gets in the way when multiple flipcharts are loaded up at the same time.

      With all the options to customize the toolbar and appearance of this software, it is curious that this request has been repeatedly ignored.  It seems obvious that the developers want ActivInspire users to also use CLASSFLOW (all caps), thus the giant logo with the giant “CONNECTED DEVICES” next to it.

    • #34605
      Paul PrometheanPaul Promethean
      Moderator

      Hi,

      We add each of your replies to the enhancement request to remove or have the option to hide this.

      We will continue to add any other users that express the same wishes too.

      Kind regards,
      Paul

      Promethean Technical Support

       

    • #34607
      Troy GTroy G
      Participant

      Please add another 25 of my co-workers who won’t take the time to post on these boards but ALL HATE the size of the classflow button and don’t use it.

      • #34709

        Hello Troy,

        Thank you for your post.

        We will get those 25 additional users added to our Enhancement Request to get the ClassFlow button removed. To help ensure you are among the first to know when new versions of our software release, please keep an eye on the Announcements Forum.

        Kind regards,
        Autumn
        Promethean Technical Support

    • #35150
      Christophe LACHATChristophe LACHAT
      Participant

      Hi,

      plese excuse my poor english, I’m french nativ speaker.

      I am an academic trainer in digital education technology in my region and I meet weekly teachers in my trainings. All of them are agreeing in removing 3 things :

      1. The splash screen that prevents another application from running

      2. The dashBoard that is opened every times

      3. The CLASSFLOW button that is useless and can’t be removed.

      A large number of them are now using alternativ softwares ( such as Einstruction or OpenBoard ) because of these 3 disadvantages.

      Imagine a teacher changing class room every hour in his school, opening ActivInspire every hour and obliged to wait about Splashscreen to work, obliged to close te Dashboard, and that can not open several Flipcharts because of the CLASSFLOW button… It’s impossible !

      Thank you for using my post to boost the developpers in removing Splashscreen, Dashboard and CLASSFLOW button.

      Best regards,

      Christophe LACHAT

    • #35156

      Hi Christophe,

      Thank you for reaching out.

      1. To confirm, how long does the splash screen take to open ActivInspire?  Is it longer than 20-30 seconds? One thing to try is to clear your profile for ActivInspire and see if this helps.  You can find instructions on doing that here.  If you continue to have issues, please let us know a few details about the system you are running.  Please let us know the make and model of your computer and what version of OS you are running.
      2.  Our latest version of ActivInspire should resolve this issue for you.  Please ensure you are running version 2.22.  You can find the latest download here.
      3. We appreciate your feed back and we’ve relayed your concerns to our product developers.

      Thank you,

      Krista

      Promethean Escalations Team

    • #35161
      Christophe LACHATChristophe LACHAT
      Participant

      Hi Krista,

      thank you very much for your reply.

      I use the 2.22 version.

      Sometimes, depending the computer, the Splash screen stay on screen during one minute… In front of a classroom, it is very long ! We use Dell Optiplex 3020 withs Windows10 64bit OS.

      Since the 2.20 version, I have remarqued an inconvenient when capturing the screen with the dedicated tool in Activinspire : It still appear during the capture, in light way but it appear… Before, in older version, the tool did not still appear during the capture… Is there a way to remove this ?

      Thanks a lot.

      Best regards.

      Christophe LACHAT

    • #35163

      Hi Christophe,

      Were you able to try clearing your profile on the computer?  You can find the instructions in the below support article.

      1560

      Please also check and see if the issue happens with a newly created local admin account on your computer.

      In regards to your second issue, this bug was addressed in the 2.21 update. Please find the support article linked below and follow the steps to perform a full manual uninstall of ActivInspire from your computer and use the link below that to install the latest version of ActivInspire. Hopefully this will knock out those issues you are seeing.

      1644

      ActivInspire Download – Language Select

      Hope this helps!

      Thank you,

      Krista

    • #35228
      jennifer leadbetterjennifer leadbetter
      Participant

      I want to add my vote to removing/ hiding/ moving the classflow button. So irritating!

      • #35229
        James PrometheanJames Promethean
        Moderator

        Hi Jennifer,

        Thanks for your post.

        Your vote has been added to this request.

        Many thanks

        James

         

    • #35288
      doreen116doreen116
      Participant

      I agree with the other users. A checkbox option in settings asking whether to display the Classflow banner or not should be an easy fix.

      Last year I spoke with my Promethean rep about not having the dashboard show up with each launch. In prior versions, there was a checkbox asking to display on launch or not. Finally, after a year, I see that this latest version gives the option to bypass the dashboard.

      Besides, the button for the dashboard is still in the toolbar, unobtrusive and minding its own business. I don’t see why a Classflow button of the same size can’t be made available.

    • #35294

      Hi Doreen,

      We will add your vote to this request as well.

      We appreciate your feedback.

      Thank you,

      Krista

    • #35599
      Mark PowellMark Powell
      Participant

      I agree with the other users.  I’ve just had my computer upgraded (I’m a teacher in a secondary school) and the version of ActivInspire I have now displays the ‘ClassFlow’ banner, when before I could have flipcharts for all my classes displayed across the top.

      This does seem like an easy fix to sort out – I don’t know why it has taken so long for this issue to be remedied.

      I already asked for the older version to be re-installed, this after just two hours of use.  I did spend some time trying to find a way to hide it until I came across this forum!

       

    • #35600
      James PrometheanJames Promethean
      Moderator

      Hi Mark,

      We appreciate your feedback and will add your vote to this request.

      Thanks for your post.

      James

    • #35925
      Gautama DanduGautama Dandu
      Participant

      I am glad to see I am not the only teacher who is having trouble with this HUGE CLASSFLOW logo. Please find a way to remove this. As I teacher I need plenty of flipcharts open and the ability to change quickly. This creates another hassle in my day and just another thing I have to deal with.

      I attached an image to show what it is like. Before I was able to freely switch between 4 to 5 tabs.  Now I can barely see 1 tab. I know this sounds like a trivial complaint, but it makes a difference when we teachers are very busy during our day and have to change multiple flipcharts for our lessons.

      Also I understand if teachers have a larger monitor screen this would not be as big of an issue, but many of us have small monitors or use our laptop which limits screen space. I happen to have a larger monitor but it does not work properly because the resolution of my Promethean board and monitor are builty differently and this causes issues displaying flipcharts for students to see. This is why I have to use my smaller laptop screen to have the best resolution and quality for students to look at flipchats.

      Please try to find a way to add this to the View section so I can disable it!

       

    • #35926

      Hi Gautama,

      We appreciate your feedback and will pass it along as well to our developers.

      Thank you,

      Krista

    • #36021
      West WestWest West
      Participant

      I’d like to add my vote as well.  ClassFlow should be available if I need it, but it shouldn’t be taking up so much room on that top bar.   Why can’t it be an option in the browser?  All of that space in the bar could better be used for actually seeing the different flipcharts we have open. It makes no sense to have such a huge button just so that students can connect to ClassFlow.  No other button in the platform is that large.  All I keep reading is that you will refer our request to developers, but you’re offering no good reason, in fact no reason at all, for why it can’t be done.  It’s not like we’re asking you to get rid of ClassFlow.  I’m almost certain that teachers who use the ClassFlow regularly would appreciate not having it take up so much room in that space.

    • #36032
      Paul PrometheanPaul Promethean
      Moderator

      Hi West West,

      Thanks for posting, I had added you to the ActivInspire enhancement request.  I realise that this seems like such a simple thing but from what we have been told this is hardcoded into the UI so its not something that is easily changed.

      We will update this thread with any progress on this.

      Thanks

      Paul

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