Software Solutions
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    • #430
      Lori MacConnellLori MacConnell

      Is there a way to get rid of the giant ClassFlow button at the top of the screen? It goes away if I uncheck the option in Settings about making the document tabs visible, but what I really want is to see the document tabs for my open flipcharts and not have space taken up with the ClassFlow Connect icon in that toolbar. Thank you for any help you can provide.

    • #4321

      There is no setting in the software or any other method
      available for removing the ClassFlow button from the ActivInspire software
      at  this time.


      We will raise this as a suggestion for enhancement to our
      software, which may be implemented in a future version.


      (Support Case 00492025)

    • #4322

      have you created a way to remove it yet?  i like to be able to switch between flipcharts as i teach.  the popup menu is NOT easy to use and the Classflow button which i NEVER EVER use is taking up valuable space at the bottom of my board.

    • #4323

      The ClassFlow ‘Connect’ button is still a feature of the ActivInspire software and cannot be removed from the software or otherwise made not visible.

      We will raise this as a request for enhancement to be made in a possible future release of the ActivInspire software.

    • #31229
      Paul ArtusPaul Artus

      So you were asked about this three years ago. Why have you not made this optional, so that we can actually see the lessons rather than a gigantic useless banner?

    • #31252
      James PrometheanJames Promethean

      Hi Paul,

      Thanks for your post.

      An enhancement request has remained open since this was first requested.

      We have thousands of users who make use of the ClassFlow button in ActivInspire for their day to day lessons.

      With this in mind and having received very few requests for this to be amended, our developers are working on other side of the software.

      We will in any case add your post to the enhancement request. However, there is no way of knowing if and when this will be addressed.


      The only solution we can suggest would be to revert to a far older version of ActivInspire from before the ClassFlow link was added.

      This would have potential compatibility issues with your operating system though.

      If you would like to try this solution, please let us know.




      Promethean Technical Support


      • #31832
        Samantha BustosSamantha Bustos

        If it helps, I would also like the option to hide this button. I have no problem with it being there and am not asking for it to be removed from the program but it’d help if I could hide it.

    • #31851
      Craig PrometheanCraig Promethean


      We have added the request to an Enhancement request with our Development Team.

      We cannot confirm when or if this option will be available.

      Please subscribe to the announcements section on the community for any updates.

      Thank you,


    • #32221
      Troy GTroy G

      Revisiting a 6 year old request to remove the useless Classflow Connect banner.

      To add an option to hide this button would take a programmer under an hour.

      There isn’t a good reason to refuse this request, especially if it enhances the user experience for many users, but this seems like the typical way the software is developed.

    • #32233
      Craig PrometheanCraig Promethean

      Hello Troy,

      The option to hide the banner has not been added to the latest version of ActivInspire.

      I will re-add your request to the enhancement request.

      Thank you,


    • #32833

      I ended up here as I was trying to find a solution to my problem which is to remove the ClassFlow huge banner. I can see that this problem has not been solved regardless of the fact it’s an easy fix and other people have complained about it.

      While I understand this tool might be extremely important to some users of ActivInspire, I see no reason why you couldn’t have at least done it smaller.

      Since the only solution you have presented is to download an older version of the software, I’d like to try that. The ClassFlow feature has done nothing but be in my way all the time.

      I tried to find this older version in the website but I couldn’t. If you could direct me to a download link I would really apprecite it.

    • #32855
      Slim PrometheanSlim Promethean

      Hello Adelita,

      Thank you for your post.

      As we still do not have any visibility on a possible ETA for the ClassFlow banner enhancement request, we would like to recommend a simple alternative that might do the trick: Activinspire Personal Edition does not show the ClassFlow button/banner.

      We will immediately add your request to the enhancement ticket too.

      In regard to using an old ActivInspire version, and as mentioned in one of our previous replies, this would most likely have potential compatibility issues with your operating system.

      Please note that we would not be able to fix any of the issues you might encounter as this version is no longer supported.

      We will contact you directly via email to provide you with a download link.

      Kind regards,

      Promethean Technical Support

    • #32858

      Same. Hate the CLASSFLOW button. (And of course it is CLASSFLOW, not Classflow)

      I hate the nag screen when I open up Promethean.

      I’ve given up with trying to get the Equation Editor to work.

      Other ways of presenting material have become much more easier on the eyes with as many useful tools as Promethean which has become quite ugly and clunky. Of course, those others aren’t supported by our IT teams that want everyone working with ActivInspire for our Promethean boards.

      Microsoft Whiteboard, Explain Everything, et al are the way to go. ActivInspire looks like the Windows 95 of the bunch. I’m half expecting the dancing paperclip to pop up after opening the application (along with the nag screens)

    • #32879

      Hello Bill,

      Thank you for your post to our Forum.

      In regards to the ClassFlow button, we have added your vote to the enhancement request.

      We have also raised your request for the ability to toggle the dashboard off at startup.

      In regards to the Equation Editor, it is a requirement that you have the 32-bit version of Java to use this tool.

      ActivInspire’s user interface was recently updated with version 2.19, but we do appreciate the feedback and will be sure to pass it on.

      Kind regards,

      Promethean Technical Support

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